Thread: How To Refund Money From IRCTC For Failed Transaction
How To Refund Money From IRCTC For Failed Transaction
My sister is doing her Internship in Chennai in an MNC. She is planning to come to our native for Ramzan and Independence Day. For that, she booked the tickets in IRCTC. As thereís a sudden power failure, the transaction failed while making payment.
I just want to know, how can I get that money back from IRCTC for that failed transaction???
Eagerly waiting for your replies!!!
Donít worry!!! I have faced this many of the times and got my money back too.
First, check it clearly, whether the ticket has been booked or not. Sometimes, tickets were successfully booked, though it showed that the transaction is failed. Usually, the amount for the unordered ticket will automatically credit into the customerís bank a/c.
Your money will be refunded to your bank account, which you used to make payment for booking your tickets. You can get it credited within the maximum of 15 days. But in rare case; some may not get that back in their account.
If that is the case, either make a call to the customer care or mail to IRCTC. You can get all the contact information from the official website.
Hope, you will get your money back!!!
Sarpras has described detaily on how Indian Railway Catering and Tourism Corporation (IRCTC) work while transaction fails.
To Surpass this thread I wish to add information related to IRCTC helpline
Customer Care Number:-
011 - 39340000
044 - 25300000
Register Office Address:-
Indian Railway Catering and Tourism Corporation Ltd.
No. 16, 9th Floor, Bank of Baroda Building
Parliament Street, New Delhi - 110001
Tel:- 011-23311263, 23311264