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Thread: Bsnl Prepaid Mobile Recharge Complaint

  1. #1
    New Member
    Join Date
    Aug 2012
    Posts
    5

    Question Bsnl Prepaid Mobile Recharge Complaint

    Am using BSNL SIM, last week I did prepaid recharge & I got a message screening recharged successfully but when I checked my balance it was “0”, how silly it iswhen I asked the shopkeeper, he dnt bother for my issue he just took his money and kept quiet.. Then I tried calling customer support people; they are another cheap buggers did not respond my query properly. Where should I register complaint against it?? How can I get my money refunded??



  2. #2
    New Member
    Join Date
    Aug 2012
    Posts
    4
    Well, during these kind of hindrances you must have aggressive attitude and this attitude must be reflected towards the vendor who recharged your SIM, coz he is responsible for this crucial incidence, secondly you are supposed to call BSNL CS people for several times to answer your query, if these did not work well, you must walk directly to the nearest BSNL office and registered a complaint against it. If you haven’t registered yet, then kindly without delay go to the nearest BSNL outlet to gain solution for your query.

    BSNL Customer Service Centers:-

    CTO
    Telephone House, Rajbhavan Road
    Bangalore – 560001
    Tel:- 080- 22867013

    BSNL Dooravani Nagar
    K R Puram Tel. Exch. Premises
    Old Madras Road, Dooravaninagar post
    Bangalore – 560016
    Tel:- 080 – 28510041

    Central Telegraph Office
    Main Telephone Exchange Compound Camp
    Belgaum-590001
    Tel:- 0831-2466979

    CSC Teleshoppe
    Telephone Exchange, Mandya – 571401
    Tel:- 08232 - 231966

  3. #3
    Senior Member
    Join Date
    Sep 2012
    Posts
    56
    Hello Johny!
    Thanks a lot for sharing Bsnl Customer Service Centers contact details, It helped me a lot when I had problem with my sim blockage…



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